“Making magic happen every day” is a phrase all cast members at Walt Disney World follow. It is our constant goal to provide magical experiences for every guest whether it be there first visit or 100th visit. We want every guest to have the same experience and create consistency of a great experience for all guests. Honestly, that can prove extremely difficult to do at times. Guests can be demanding which is understandable considering how much money they spend to vacation here, but guest service is a top priority and the lengths that we go to ensure guests have a great experience are unbelievable.
Many people imagine working at Disney World as the dream job, and do not get me wrong, it is. However, to keep things running smoothly, it takes lots of hard work behind the scenes to make the magic happen. Every park has personnel on hands 24 hours a day, seven days a week, and 365 days a year cleaning, setting up, and keeping the magic alive.
Since I started at Disney two months ago I have been able to make some truly magical moments with guests and had some magical moments of my own. I have made some of my best friends since arriving down here and have met so many from all over the world. There has been one guest experience that has stuck out to me. About a month ago, I met a lady while I was working at Magic Kingdom who told me that she had been planning to go to Disney for the past two years. Two years ago her grandfather passed away and she had to delay her trip. She tried again the next year, but her fiancé died in a tragic car accident once again causing her to delay the trip. Once she finally arrived here this year, she broke into tears at the airport because she finally made it to the happiest place on earth after a couple very disheartening years of troubles.
That story is what I think back to when I have days here that I am exhausted or just want to be somewhere else. People come to Disney to escape from their worries, and I am being paid to make people smile and work for a company that is known for happiness. How many people can say they get to work at the happiest place on earth? I know it’s a privilege I take pride in every day.
Many people imagine working at Disney World as the dream job, and do not get me wrong, it is. However, to keep things running smoothly, it takes lots of hard work behind the scenes to make the magic happen. Every park has personnel on hands 24 hours a day, seven days a week, and 365 days a year cleaning, setting up, and keeping the magic alive.
Since I started at Disney two months ago I have been able to make some truly magical moments with guests and had some magical moments of my own. I have made some of my best friends since arriving down here and have met so many from all over the world. There has been one guest experience that has stuck out to me. About a month ago, I met a lady while I was working at Magic Kingdom who told me that she had been planning to go to Disney for the past two years. Two years ago her grandfather passed away and she had to delay her trip. She tried again the next year, but her fiancé died in a tragic car accident once again causing her to delay the trip. Once she finally arrived here this year, she broke into tears at the airport because she finally made it to the happiest place on earth after a couple very disheartening years of troubles.
That story is what I think back to when I have days here that I am exhausted or just want to be somewhere else. People come to Disney to escape from their worries, and I am being paid to make people smile and work for a company that is known for happiness. How many people can say they get to work at the happiest place on earth? I know it’s a privilege I take pride in every day.